PRIVACY POLICY

What type of information do you collect?

We receive, collect and store any information you enter on our website or provide us in any other way.  In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.  We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information.  We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do you collect information?

When you conduct a transaction on our website, contact us through our online contact forms or when you subscribe to our newsletter, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do you collect such personal information?

We collect such non-personal and personal information for the following purposes:

  1. To provide and operate the party services;

  2. To provide our customers with ongoing customer assistance;

  3. To be able to contact our visitors and customers with general or personalised service-related notices and promotional messages via our newsletter;

  4. To comply with applicable laws and regulations (GDPR).

How do you store, use, share and disclose my personal information?

Our online presence is hosted on the Wix.com platform.  Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Newsletter subscribers' email addresses are held in a data file securely on the Wix.com platform.

We do not share your information with any third party entities.

How will you communicate with me as your customer?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to send updates about our company and products, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you.  For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do you use cookies and other tracking tools?

Cookies are small pieces of data stored on a site visitor's browser.  We use this information to track movements and actions on our website so we can improve or products and service offerings.

How can I withdraw my consent?

If you don't want us to process your data anymore, please contact us at mandy@bead-kids.com or send us a letter to Bead-Kids, Hurstleigh, 16 Birch Close, Matfield, TN12 7JW.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and Contact Information:

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at mandy@bead-kids.com or send us a letter to Bead-Kids, Hurstleigh, 16 Birch Close, Matfield, Kent, TN12 7JW

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